Carone Web Solutions
Who are we?
We're Carone – a consultancy that can help you to communicate more effectively with your customers.
We know how competitive it is out there but the one thing that can really set you apart from the rest is how you communicate with your customers.
If you want to provide a great customer experience then good communication with your customers is vital, and it's a subject we know a lot about.
We provide our clients with a complete communications package and help them develop a meaningful and worthwhile dialogue with customers and reap the benefits this brings.
By using the best web, marketing and customer contact tools available we provide our clients with a complete communications package and help them develop a meaningful and worthwhile dialogue with customers and reap the benefits this brings.
By improving the channels of communication you can better understand the needs of your customers and the motives behind their decisions.
With all this important information at your finger tips you can effectively manage every customer relationship and provide them with what they want, when they want it.
Services include:
- Multi-channel contact centre
- Strategy documentation
- Web self service
- Email management
- Virtual agents
- Live chat
- Single view customer information
- Phone channel management
- Broadcast marketing
- Data triggered marketing
- Surveys & feedback
Do you need our help?
We're based in Newcastle but currently working with clients throughout the UK - in Bradford, Nottingham, Norwich, London, Crawley and with 2K Games in Geneva. You can find our phone number or send us an email from our contact page.