eGain Interactive Sales Suite features comprehensive capabilities to woo, wow, and win customers across web, social, and mobile channels
Mountain View, CA (June 14, 2011) – eGain (OTC BB: EGAN.OB), the leading provider of cloud and on-site customer interaction software, today announced the release of eGain Interactive Sales Suite, a novel approach for transforming B2C websites into interactive shopping destinations. The solution helps eBusiness and marketing teams quickly deploy, assess, and refine customer engagement strategies with contextual promotions and proactive assistance. As an integral part of eGain’s Customer Interaction Hub solution, the new suite works seamlessly with eGain’s award-winning service applications to ensure consistent customer experience at all touchpoints. (more…)
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